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FAQs

  • How do I contact customer support?
    You can contact customer support through our contact page, and you'll receive a response within 48 hours.
  • What is the process for returns and refunds?
    To start the return and refund process, please complete the form on the returns page.
  • Is international shipping available?
    Currently, we only offer shipping within the United States.
  • What is the estimated shipping time?
    Shipping times vary by product but generally take between 5 to 10 business days.
  • How do I begin with your design services?
    To get started with design services, purchase the service you are interested in. You will then receive a questionnaire to share your design ideas, upload pictures and dimensions of your space, and answer style-related questions.
  • Which payment methods are accepted?
    We accept credit cards, PayPal, and Apple Pay.
  • What does your online interior design service include?
    My online interior design services vary based on the package you choose: 1. Mini Moodboards: Ideal for finishing touches like pillows, art, decor, and plants. It does not include main elements like sofas, chairs, tables, or flooring. 2. Full Moodboards: Establishes overall style and color palette, including recommendations for all elements in a space on a flat board. 3. 3D Renders: Perfect for visualizing the end result with all elements shown in a 3D drawing, sized to scale, and placed in a rendering of your actual space. All services come with a shopping list to help you implement the design.
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