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FAQs
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How do I contact customer support?You can contact customer support through our contact page, and you'll receive a response within 48 hours.
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What is the process for returns and refunds?To start the return and refund process, please complete the form on the returns page.
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Is international shipping available?Currently, we only offer shipping within the United States.
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What is the estimated shipping time?Shipping times vary by product but generally take between 5 to 10 business days.
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How do I begin with your design services?To get started with design services, purchase the service you are interested in. You will then receive a questionnaire to share your design ideas, upload pictures and dimensions of your space, and answer style-related questions.
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Which payment methods are accepted?We accept credit cards, PayPal, and Apple Pay.
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What does your online interior design service include?My online interior design services vary based on the package you choose: 1. Mini Moodboards: Ideal for finishing touches like pillows, art, decor, and plants. It does not include main elements like sofas, chairs, tables, or flooring. 2. Full Moodboards: Establishes overall style and color palette, including recommendations for all elements in a space on a flat board. 3. 3D Renders: Perfect for visualizing the end result with all elements shown in a 3D drawing, sized to scale, and placed in a rendering of your actual space. All services come with a shopping list to help you implement the design.
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